eBook | Social Service Agencies

Reliable Data Can Mean Better Outcomes for Social Service Agencies and Benefit Recipients

Navigating the benefits system can be an overwhelming and costly endeavor for both social service agencies and applicants. In some cases, applicants face a maze of mandatory appointments, complex forms, and stringent documentation requirements.

When people needing government benefits are likely already facing economic challenges, data and process inefficiencies can have a ripple effect — causing delayed access to necessities and even substantial gaps in coverage for eligible applicants.

The fact is:

Millions of Americans rely on government assistance programs. This goes beyond low-income households to also include “justice- involved” populations (individuals recently released from incarceration and the families of those still in custody). Having access to government benefits is essential for these eligible individuals’ well-being and quality of life — and can be a critical part of a formerly incarcerated person’s re-entry into society.