SOCIAL SERVICES PROGRAMS

Data Solutions for Faster Aid Delivery

Help eligible individuals gain quick, reliable access to vital services like food and healthcare. 

Helping Individuals in Need Through Automated Data Solutions

Modernize the safety net by enabling automated determinations to simplify
complex paperwork processes and help applicants more quickly obtain the aid they need.

Faster Access to Benefits

Replace gathering documents with digital workflows to help recipients get aid faster. 

Reduced Stress and Burden

Reduce financial anxiety, eliminate redundant requests, and allow caseworkers and recipients to focus on achieving stability and self-sufficiency. 

More Accurate Determinations

Determine appropriate benefits, protect against administrative loss, and support verifications for the modern workforce.

Empower Individuals and Families to Achieve
Stability and Self-sufficency

More than two-thirds of state social services agencies rely on Equifax to automate their eligibility determination processes. 
In 2024, Equifax provided employment and income verifications for more than 25.5M people seeking government benefits.
48% of applicants say they worry they might make errors on the application.¹

¹Equifax Study, May 2025.

Accelerate Eligibility Decisions Across the Benefit Lifecycle

Verify Eligibility at a Point in Time
Improve your processes during initial determinations, mid-year reviews and renewals. Reduce processing time with automated verifications to help recipients get their payments faster. 
Review Life Changes
Regularly check for life changes impacting eligibility across the benefits lifecycle. Automate beneficiaries' life change reporting to expedite benefit redeterminations and ensure appropriate payments and continuous coverage. 
Preparing social service programs to navigate the complexity of new federal mandates.

Use Data-Driven Insights to Provide Faster and Easier Access to Vital Social Services 

VERIFY EMPLOYMENT AND INCOME
Simplifying Employment and Income Verification for Modern Work
We integrate multiple data sources, including instant W-2 payroll data from The Work Number database, consumer-permissioned bank-connected deposit data for additional earned and unearned income, and the ability for applicants to include self-reported income and expenses.
INVESTIGATE INCARCERATION STATUS
Supporting Benefits Continuity and Easing Re-Entry after Incarceration

Agencies can face challenges ensuring program integrity and participant eligibility without timely incarceration information, possibly leading to improper payments and delays in benefit reinstatement after release. Get near real-time incarceration pointer data to help determine next steps and additional information needed.

VERIFY CONTACT INFORMATION
Continuous Outreach and Communication
Verify addresses, phone numbers, and email, which is vital for residency checks and maintaining communication. By ensuring agencies have the correct, up-to-date information, these solutions help eligible individuals retain benefits with minimal, if any, gaps.
Unmatched Data, Security and Compliance
Equifax offers unmatched data depth and coverage, providing caseworkers with a reliable foundation for confident and informed eligibility decisions through a robust set of data sources.
 
We invest heavily in the infrastructure and protocols to ensure data is handled with the highest level of security and integrity, in full compliance with regulations.

Learn How Equifax Solutions Can Help Social Service Programs

Talk to our team to learn more about how to use our data for good.