Smart Screen Disputes, Disclosures, Freezes, & Identity Theft Blocks

Available for individuals and consumers to understand how to submit regulatory requests.

Need to submit a Smart Screen dispute, request your Smart Screen consumer file disclosure, freeze your Smart Screen report, or place an Identity Theft or Human Trafficking Block? 

Please submit these requests through one of the following channels:
Mail
Equifax Apprise Solutions LLC
ATTN: SMART SCREEN
3470 Rider Trail South
Earth City, MO 63045
Phone

Human Trafficking Block requests may also be submitted at the following additional mailing address.

Mail
Equifax Apprise Solutions, LLC
ATTN: SMART SCREEN HUMAN TRAFFICKING BLOCK
P.O. Box 27
Saint Louis, MO 63166

Acceptable forms of Proof of Identity

Please note that you will need to verify your identity to place these requests. The following documentation may be requested if not provided in your submission.

Driver's License

Must be valid, current, and in the consumer's name and state of issuance must be clear and legible.

State or Government Id Card

Must be valid, current, and the consumer's name and state of issuance must be clear and legible.

Passport

Must be valid, current, and issued by the United States / US Territory.

W-2 or 1099 Form

Must be from the most recent tax year.

Paystubs

Must be dated within the last 60 days.

Social Security or Milatry Id Card

Acceptable forms of Proof of Address*

Please note that you will need to verify your identity to place these requests. The following documentation may be requested if not provided in your submission.

Utility Bill

Must be dated within the last 60 days. (e.g., phone, water, gas, electric, trash, sewer, etc..)

Paystubs

Must be dated within the last 60 days.

Housing Rental Agreement / Mortgage 

Must be in the consumer's name and current. (e.g. must be associated with the consumer's current address)

W-2 or 1099 Form

Must be from the most recent tax year.

Driver's License

Must be valid, current, and in the consumer's name and state of issuance. Must be clear and legible.

*Proof of Address is not required with Human Trafficking Block requests. 

Human Trafficking Block requests also require victim determination documentation and a statement of specific items of information that you are requesting be removed as being the result of human trafficking.