COMPLETE INCOME^™

Simple, Secure Income Verification Beyond W-2s

Helping government agencies and their caseworkers transform the income verification experience with access to traditional income and non-traditional income such as gig, self-employment, and unearned income.

Coming in August 2025

Keep Me Informed

The Rise of the Gig Economy and Self-Employment Can Make Income Verification Challenging

7 out of 10 managers within government agencies lack access to records of income earned outside of traditional employment.¹

46% of benefit decision makers noted direct access to applicant income data as their primary need.¹

The average time spent per application increased by 15-29 minutes when verifying alternative income.¹

of applicants say they worry they might make errors on the application.¹

Transforming the Income Verification Experience

With Complete Income, caseworkers start by ordering a Social Service Verification from The Work Number™. If additional income is needed, they can invite applicants to connect directly to their financial institutions through our secure applicant platform. Within that platform, applicants can also manually enter income and expense information. With detailed, structured reports, caseworkers can make eligibility decisions faster and reduce the time-to-benefit for applicants.

More Complete Financial Picture

See instant payroll data, bank-connected deposits, and self-reported income and expenses.

Access the full power of The Work Number

Applicants can connect to 92%+ of US financial institutions

Plus applicants can manually enter income and expenses

Consumer Reports For Clearer Decisioning

The reports included in Complete Income are regulated by the Fair Credit Reporting Act, which ensures consumer protections are built-in and accuracy obligations are in place.

Clear income organization

See available wages and salary, unearned income, other income and expenses

Commitment to Security and Privacy

Equifax is committed to protecting applicant data by implementing strong measures to ensure industry-leading security and privacy. Read Our 2024 Security Annual Report

Encryption

Access controls

And other security measures

Read Our 2024 Security Annual Report

Did You Know?

87% of applicants are comfortable using banking apps or other technology to manage their finances¹

Consumer Reports For Clearer Decisioning

The reports included in Complete Income are regulated by the Fair Credit Reporting Act, which ensures consumer protections are built-in and accuracy obligations are in place.

Clear income organization

See available wages and salary, unearned income, other income and expenses