Customer Support

Get the support you need, quickly

VINE 24/7 Support

VINE is the nation's most reliable and confidential source for updated custody status and criminal case information. Our team of trained and knowledgeable victim service representatives is available to support VINE users 24/7, 365 days a year.

Online Support

Request VINE support using our online form.


Phone Support

Speak to a human victim service representative with our Customer First Center. 

1-866-277-7477, Select Option 2

MobilePatrol Support

MobilePatrol is a free app that connects communities to important safety information, news, and critical alerts.

Online Support

Request MobilePatrol support using our online form


Get in Touch

Whether you're looking to connect with sales for questions about our solutions or are looking for general support assistance, we're happy to help.