Manage Your Bank and Self-Reported Income and Expense Data

For Bank and Financial Account Data

This is deposit information that you made available through a connection with your bank or other financial institution.

Data Disputes

To dispute your bank or financial account data, please submit a request through one of the following channels.

Email
Phone
Mail

ATTN: IE CONNECT DEPOSIT DISPUTE
3470 Rider Trail South
Earth City, MO 63045

Revoke Your Consent

Email CompleteIncomeConsent@equifax.com to revoke your consent to our user terms. You may also visit the Plaid website to revoke Plaid access to your bank and financial account data.

For Manually Entered Income and Expense Data

Disputes, Freezes, and Blocks

To dispute, freeze, or block income and expense data you entered manually, please submit a request through one of the following channels.

Email
Phone
Mail

ATTN: IE CONNECT SELF-REPORTED CONSUMER REQUESTS
3470 Rider Trail South
Earth City, MO 63045

Revoke Your Consent

Email CompleteIncomeConsent@equifax.com to revoke your consent to our user terms. You may also visit the Plaid website to revoke Plaid access to your bank and financial account data.

Human Trafficking Block Requests

You may use one of the following additional mailing addresses for these requests.

Mail

Equifax Workforce Solutions 
ATTN: IE CONNECT HUMAN TRAFFICKING BLOCK
P.O. Box 27
Saint Louis, MO 63166

Mail

Equifax Workforce Solutions
ATTN: IE CONNECT HUMAN TRAFFICKING BLOCK
3470 Rider Trail South
Earth City, MO 63045

Proof of Identity and Address*

As part of your request, we need to confirm your identity. This may require that you provide proof of identity or proof of address documentation. The following documentation may be requested.

Acceptable Forms of Proof of Identity

Driver's License 
Must be valid, current, and in your name. The state of issuance must be clear and legible.

State or Government ID Card
Must be valid and current. Your name and state of issuance must be clear and legible.

Passport
Must be valid, current, and issued by the United States / US Territory.

W-2 or 1099 Form
Must be from the most recent tax year.

Paystubs
Must be dated within the past 60 days.

Social Security or Military ID Card

Acceptable Forms of Proof of Address

Utility Bill
Must be dated within the last 60 days. (e.g., phone, water, gas, electric, trash, sewer).

Paystubs
Must be dated within the past 60 days.

Housing Rental Agreement / Mortgage 
Must be in your name and associated with your current address

W-2 or 1099 Form
Must be from the most recent tax year.

Driver's License
Must be valid, current, and in your name. The state of issuance must be clear and legible.
 

*Proof of Address is not required with Human Trafficking Block requests.

Human Trafficking Block requests also require victim determination documentation and a statement of specific items of information that you are requesting be removed as being the result of human trafficking.

Need to submit a Smart Screen dispute, request your Smart Screen consumer file disclosure, freeze your Smart Screen report, or place an Identity Theft or Human Trafficking Block?

Please submit these requests through one of the following channels:
Mail
Equifax Apprise Solutions LLC
ATTN: SMART SCREEN
3470 Rider Trail South
Earth City, MO 63045
Phone

Human Trafficking Block requests may also be submitted at the following additional mailing address.

Mail
Equifax Apprise Solutions, LLC
ATTN: SMART SCREEN HUMAN TRAFFICKING BLOCK
P.O. Box 27
Saint Louis, MO 63166