When an applicant’s employment, income, and expense verification relies on outdated methods, the burden intensifies, leading to potential delays in benefit determination and, in some cases, preventing eligible applicants from receiving the critical support they need. Social service agencies that administer Supplemental Nutrition Assistance Program (SNAP) themselves shoulder an immense burden. They face the constant pressure of managing massive caseloads while trying to serve their community with diligence and compassion.